The kinds of Personal Information that Tronpick.io may collect from you are:
Tronpick.io will collect your Personal Information only by lawful and fair means and not in an intrusive way to operate its business as a licensed online wagering bookmaker for the following purposes:
From time to time we may use your Personal Information to inform you about Tronpick.io's products or services or about promotional activities which Tronpick.io believes may be of interest or of benefit to you. We may do this via email, SMS, telephone or mail. If you no longer wish to receive marketing or promotional material from Tronpick.io at all or in any particular form, you may contact us at any time by email to [email protected] with your request with which we will comply as soon as is practical.
From time to time we may contact you in relation to the management and administration of your Tronpick.io account. These communications can be via any of the modes of contact recorded when registering as a Member. Such communication does not affect your opt-in or opt-out status for direct marketing communications.
Tronpick.io will take all reasonable steps to ensure that the Personal Information which it collects, uses or discloses is correct and is stored in a secure environment which is accessed only by authorised persons. Tronpick.io will destroy or permanently de-identify the Personal Information we hold when it is no longer required for any purpose permitted under the APPs including our legal or operational obligations.
You acknowledge that no data transmission over the Internet is totally secure. Accordingly, Tronpick.io does not warrant the security of any information which you transmit to it. Any information which you transmit to Tronpick.io is transmitted at your own risk. However, once Tronpick.io receives your transmission, Tronpick.io will take reasonable steps to protect your Personal Information from misuse, loss and unauthorised access, modification and disclosure including by using password protected systems and databases and Secure Socket Layer (SSL) technology. Tronpick.io’s employees, agents and contractors are required to maintain the confidentiality of Members' Personal Information and trading behaviour. Information posted on bulletin boards or communicated within a social media environment (for example, Facebook, Twitter, Chat Rooms) becomes public information. Tronpick.io cannot guarantee the security of this type of disclosed information. We take seriously the responsibility to exclude children from access to our services. We will not accept their information for the purposes of opening a wagering account. It is however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities including where appropriate by using Internet screening software. Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person. You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the website. Ultimately, you are solely responsible for maintaining the secrecy of your username, password and any account information. Please be careful whenever using the Internet and our website.
You may access the Personal Information collected by Tronpick.io by following the “Settings” link on the website or by contacting us on [email protected]. We will give you access to your Personal Information in the manner requested if that is possible and within a reasonable period. If we refuse your request or cannot give you access in the manner you have requested, we will do what we can to meet your requirements by other means. We may not be required to give you access to your Personal Information in certain circumstances which are set out in the APPs including where it may have an unreasonable impact on other individual's privacy. If we refuse access for such reasons, we will advise you in writing of the refusal and our reasons and the complaint mechanisms available to you.
If you have any queries, requests for access or correction or complaints relating to the handling of your personal information, please contact us by email or by the site customer support chat.
Email: [email protected]
If a User wishes to make a complaint, please contact Tronpick’s customer service team at [email protected]. Should any dispute not be resolved to your satisfaction you may pursue remedies in the governing law jurisdiction set forth below.